Security Statement

Our Commitment to Security

At WhiteBG, we are committed to protecting your personal information and ensuring the security of our platform. We implement industry-standard security measures and best practices to safeguard your data and provide a secure service experience.

This Security Statement outlines the measures we take to protect your information and the steps you can take to help keep your account secure. We regularly review and update our security practices to address emerging threats and improve our security posture.

Data Protection

We implement multiple layers of protection to secure your data:

• Encryption: We use industry-standard encryption (TLS/SSL) to protect data in transit between your device and our servers. This ensures that your information cannot be intercepted and read by unauthorized parties during transmission.
• Secure Storage: Your uploaded images and personal information are stored using secure cloud infrastructure with multiple layers of protection.
• Data Minimization: We only collect and retain the data necessary to provide our services. For free users, images are automatically deleted after 24 hours.
• Access Controls: We implement strict access controls to ensure that only authorized personnel can access our systems and customer data, and only for specific, legitimate purposes.
• Regular Security Assessments: We conduct regular security assessments and vulnerability scanning to identify and address potential security issues.

Image Security

We understand that your images may contain sensitive or proprietary information. Here's how we protect them:

• Secure Processing: All image processing occurs on secure, isolated servers.
• Temporary Storage: For free users, images are temporarily stored and automatically deleted after 24 hours. Premium users can choose to store images in their secure account area.
• No Third-Party Access: We do not sell or share your images with third parties for marketing or commercial purposes.
• Secure Deletion: When images are deleted, we ensure they are securely removed from our systems using industry-standard practices.

Account Security

We implement several measures to help keep your account secure:

• Password Security: We enforce strong password requirements and store passwords using one-way hashing with modern, secure algorithms.
• Authentication: Premium users have the option to enable multi-factor authentication (MFA) for an additional layer of security.
• Session Management: We implement secure session handling and automatic timeouts for inactive sessions.
• Login Monitoring: We monitor for suspicious login attempts and may require additional verification for unusual activity.

Payment Security

When you subscribe to our premium services, your payment information is handled with the utmost security:

• PCI Compliance: Our payment processing adheres to Payment Card Industry Data Security Standards (PCI DSS).
• Third-Party Processors: We use established, secure third-party payment processors to handle credit card transactions. We do not store your full credit card details on our servers.
• Encryption: All payment transactions are secured with encryption technology.

Infrastructure Security

Our infrastructure is designed with security as a priority:

• Cloud Security: We use leading cloud service providers with robust security measures and compliance certifications.
• Firewalls and Network Security: We implement firewalls, network segmentation, and intrusion detection systems to protect our infrastructure.
• Regular Updates: We regularly update our systems and applications to address security vulnerabilities.
• Redundancy: Our systems are designed with redundancy to minimize service disruptions.
• Monitoring: We continuously monitor our systems for suspicious activities and potential security threats.
• Disaster Recovery: We maintain disaster recovery procedures to ensure data integrity and service availability in case of unforeseen events.

Security Incident Response

We have established procedures to handle security incidents:

• Incident Response Team: We maintain a dedicated security incident response team to quickly address any security issues.
• Detection and Investigation: We have systems in place to detect and investigate potential security incidents.
• Notification: In the event of a data breach affecting your personal information, we will notify you in accordance with applicable laws and regulations.
• Continuous Improvement: We analyze security incidents to improve our security measures and prevent similar incidents in the future.

User Recommendations

While we implement robust security measures, you also play an important role in keeping your account secure. We recommend the following practices:

• Use a strong, unique password for your WhiteBG account
• Enable multi-factor authentication (for premium accounts)
• Be cautious of phishing attempts; we will never ask for your password via email
• Keep your devices and browsers updated with the latest security patches
• Log out of your account when using shared or public computers
• Regularly review your account activity for any suspicious actions
• Contact us immediately if you suspect any unauthorized access to your account

Security Compliance

We strive to maintain compliance with relevant security standards and regulations, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• SOC 2 (System and Organization Controls)
• Payment Card Industry Data Security Standard (PCI DSS)

We regularly review our security policies and practices to ensure they align with industry standards and legal requirements.

Security Updates

We continuously improve our security measures to address emerging threats and vulnerabilities. We may update this Security Statement from time to time to reflect changes in our security practices. We encourage you to periodically review this statement for the latest information on our security measures.

Contact Us

If you have any questions about our security practices or want to report a security concern, please contact our security team at:

Email: [email protected]

For urgent security issues: Please include "URGENT SECURITY ISSUE" in the subject line of your email for faster response.